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  • Do you offer credit to purchase Aldesko?
    Unfortunately, we do not currently offer credit as an option.
  • Can I pay with a debit or credit card?
    Unfortunately, we do not accept card payments at this time.
  • How can I order and pay for Aldesko?
    Our website describes all of the options you can choose for your garden office - desk colour, window colours, cladding colour etc. For the wallpaper selection, you can search the internet far and wide and let us know which wallpaper you'd like - as long as it is easily available and under £50 per roll including delivery. For more expensive wallpaper we may ask you to make up the difference. The colour of the internal walls can be searched & chosen from B&Q's website . If you are interested in ordering an Aldesko, then please contact us to arrange to discuss and we can talk through the design options for you.
  • How long will installation take on the day?
    Installation of the Primo should be completed within 2-3 hours. Installation of the Duo and Mio will be approximately 2 days on site.
  • Can you install Aldesko right next to a boundary fence?
    It is wise to be able to have enough space to be able to give the cladding a wipe, so ideally a minimum of 300mm is recommended for the Primo, and 500mm for larger offices.
  • How long will it take to receive my Aldesko
    Aldesko is built to your specific design with custom wallpaper, wall colours, and over 1000 other design combinations. We aim to be able to build, customise and install your Aldesko within 4-6 weeks, but is subject to availability.
  • I live in a flat, can I have an Aldesko?
    As long as you have somewhere solid and relatively level to position the office, we can install Aldesko anywhere. The panels are all small enough to fit through a standard size doorway. Check out the dimension page to confirm it'll fit.
  • How much does delivery cost?
    Delivery is currently FREE to the mainland UK for any orders accepted before 31st March 2024. After this time, delivery and installation to the mainland UK will revert to £450.
  • Can I plug Aldesko into my house with the cable threaded through a window opening?
    We would not recommend this set-up as damage is very likely to be incurred on the cable, which could give rise to an increased risk.
  • How do I get an electrical connection to Aldesko?
    All Aldesko offices are supplied with a 16Amp commando socket and a 2m cable. A suitable 13A outside socket needs to be available adjacent to the site location to plug the office in. The socket needs to be protected by a 30mA RCD, either at the socket itself, or more commonly by an RCD in your consumer unit (fuseboard) protecting all sockets on that circuit. The cable has a 16A connector on one end and a standard UK 13A plug on the other. It is possible to use a longer cable, if you would like to use an existing socket that is not close enough. We recommend discussing with us as the ordering stage, or discuss with your own electrician if needed.
  • How is Aldesko heated?
    Because Aldesko is so small and so well insulated, you only really need a tiny heater. We provide a plug and play 700w fan heater than has thermostatic controls to maintain the correct temperature for you.
  • How do I get internet into my Aldesko?
    Generally Aldesko will be sited close to your house, so wifi reception from the main house should be sufficient, perhaps with additional boosters nearby in the house if needed. If not, we can discuss with you the best way to achieve an internet connection depending on your set-up. Options include: Ethernet over powerline – an adapter connects to the internet inside the house, and overlays an internet signal over the mains power cable that feeds the office. (Please see the product available here) Ethernet cable connected directly to Aldesko 4g / 5g mobile dongle if the above are not suitable It is a good idea to take your device to the chosen location to test how strong the wifi connectivity is so we can have a discussion if additional help is needed.
  • How much does Aldesko Primo weigh?
    A little over 250kg in total. It is small but very sturdy.
  • What size is Aldesko Primo?
    Tiny. We think it's the smallest commercially available garden office in the world. Please see our the photos on the product page for details.
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